17 December 2010
The Church of England Pensions Board has signed a three-year
contract with Sanctuary Group to manage repairs, maintenance and
improvement works on its portfolio of more than 1,200 properties
occupied by retired clergy.
Under the new contract, which begins in January, Sanctuary will
provide a customer-focussed service available to residents 24-hours
a day, seven days a week. Sanctuary will deal with remedial
maintenance issues, major repairs, heating system servicing, empty
property maintenance, stock condition surveys and improvement works
on the Board's property portfolio through a network of its own
staff from the Group's Internal Maintenance Service (IMS) and
partner contractors for specialist works.
Established in 1969, Sanctuary Group is one of the UK's leading
housing providers, managing more than 78,000 homes across England
and Scotland including general rented, sheltered and supported
housing, student and key worker accommodation and care homes.
Shaun Farrell, the Pensions Board's Chief Executive, said: "We
are delighted to be working in partnership with a leading housing
association with a proven track record in managing a wide range of
social and other housing. The new arrangements will ensure
our beneficiaries receive a comprehensive and cost effective
service which will be available any time of day or night 365 days a
David Bennett, Sanctuary's Group Chief Executive, commented:
"The launch of this service represents an exciting opportunity for
Sanctuary and we are delighted to have secured this contract with
the Church of England Pensions Board. Our successfully established
in-house repairs workforce has a proven track record in delivering
first class services to residents and we now look forward to
extending this to retired clergy from the New Year."
The Pensions Board provides retirement housing for retired
clergy through its CHARM scheme (Church Housing Assistance for
Assistance is provided in the form of property owned by the
Board which is rented to retired clergy and a shared ownership
scheme for retiring clergy who wish to invest some of their own
capital in their retirement accommodation.
The contract with Sanctuary will, at the outset, cover the
rental portfolio of 1,200 properties.
Overall the Board provides 2,700 retirement properties valued in
excess of £400 million. It also runs seven supported housing
schemes across England and a Nursing Home in Hindhead, Surrey.
The Pensions Board had previously managed this work from their
head office via more than 50 firms of local surveyors.