Positive and negative comments from the public give the media important feedback. The links on this page will help you to address your comments correctly.

National Newspapers

Broadcasters' viewer and listener contacts

If you do not receive a satisfactory response to a complaint, the next step is to complain to a regulator, but complaints made before publication (for print media) or transmission (for broadcasting) are not considered.

There are regulators for newspapers, for broadcast media and also for advertising, premium rate telephone services and illegal internet content.

Where available, these links also provide access to the regulators' codes and their recent decisions.

Religion in Media Network

 

This is not an exhaustive list, but intended to provide contacts for some familiar papers. A letter marked 'for publication' can make your view known to a wider audience if published. Alternatively, if you do not want to see your comment in print, you should mark any correspondence 'not for publication'.

 

The Times

e-mail: letters@thetimes.co.uk

Telephone: 020 7782 5000

fax: 020 7782 5046

web: www.thetimes.co.uk 

Write:  The Editor, The Times, 3 Thomas More Square, London E98 1XY

 

The Daily Telegraph

Telephone: 020 7931 2000

Fax: 020 7931 2878

e-mail: dtletters@telegraph.co.uk

web: www.telegraph.co.uk

Write:  The Editor, The Daily Telegraph, 111 Buckingham Palace Road, London, SW1W 0DT

 

The Guardian

Telephone: 020 3353 2000

Fax: 020 7837 4530

e-mail: comment@guardian.co.uk or letters@guardian.co.uk

web: www.guardian.co.uk

Write:  The Editor, Kings Place, 90 York Way, London N1 9GU 

 

The Independent

e-mail: letters@independent.co.uk

Telephone:  020 7005 2000

Fax: 020 7005 2056

web: www.independent.co.uk

Write:  The Editor, The Independent, Northcliffe House, 2 Derry Street, London, W8 5HF 

 

The Daily Mail

Telephone:  020 7938 6000

Fax: 020 7937 4463

e-mail: letters@dailymail.co.uk

web: www.dailymail.co.uk

Write:  The Editor, Daily Mail Letters, 2 Derry Street, London, W8 5TT

 

The Daily Express

e-mail: expressletters@express.co.uk

Tel: 0871 343 1010

Fax: 0871 434 2704

web: www.express.co.uk

Write:  The Editor, The Daily Express, The Northern & Shell Building, Number 10 Lower Thames Street, London, EC3R 6EN

 

The Mirror

e-mail: feedback@mirror.co.uk

Telephone: 020 7293 3000

web: www.mirror.co.uk

Write:  The Editor, The Mirror, One Canada Square, Canary Wharf, London, E14 5AP

 

The Sun

Fax: 020 7782 4170

e-mail: letters@the-sun.co.uk

web: www.thesun.co.uk

Write: The Editor, The Sun, 1 Virginia Street, London, E98 1SL

 

 

 

BBC

Phone: 08700 100 222

Textphone: 08700 100 212

e-mail

Web Page

Write: BBC Complaints, PO Box 1922, Glasgow G2 3WT

 

ITV

Phone: 0870 600 67660 (Programmes on ITV1, ITV2, ITV3 or ITV4) 020 7833 3000 (For national ITN news)

email: Programmes on ITV1, ITV2, ITV3 or ITV4;  ITN News

Web Pages: ITV - Contact Us; ITV regional companies; ITN - Contact Us

Write: Duty Office, Gas Street, Birmingham B1 2JT

 

Channel 4

Phone: 0845 076 0191

e-mail: Channel 4 programmes; Channel 4 News

Web Page

Write: Channel 4 Enquiries, PO Box 1058, Belfast BT1 9DU

 

Five

Phone: 0845 7 050505 or 0207 421 7270

e-mail

Web Page

Write: 22 Long Acre, London WC2E 9LY

 

 

 

Newspapers

 

Press Complaints Commission

Phone: 020 7831 0022

Textphone: 020 7831 0123

e-mail

Web Page

Code

Adjudications

Write: Halton House, 20/23 Holborn, London EC1N 2JD

 

 

Television, radio and telecoms

 

Ofcom

Phone: 020 7981 3040

Textphone: 020 7981 3043

Web Page

Ofcom's approach to complaints

Broadcasting Code

Adjudications

Write: Riverside House, 2a Southwark Bridge Road, London, SE1 9HA

 

Film and Video

 

The British Board of Film Classification

Their website says this: "The BBFC does not receive the volume of complaints routinely dealt with by television companies. All written complaints are responded to by examiners who helped classify the work in question and, when necessary, the Director himself."

web page

e-mail

Write: The British Board of Film Classification, 3 Soho Square, London W1D 3HD

 

 

Premium rate phone lines

 

ICSTIS

Phone: 0800 500 212

e-mail

Web Page

For instant information on a premium rate number: number checking service.

 

Illegal Internet content

 

Internet Watch Foundation

Web Page

 

 

Advertising

 

The Advertising Standards Authority

Web Pages

Advertising Codes

Adjudications

Write: Advertising Standards Authority, Mid City Place, 71 High Holborn, London, WC1V 6QT, United Kingdom

 

Religion in Media Network

The aim of the Religion in Media Network, on behalf of the Church of England's General Synod, is to provide a forum to engage with developments in the way that media are produced and consumed in Britain today; to encourage the accurate depiction of religion in the media; and to promote the quality and quantity of religious content.

The Network will resource the Church of England and, in so doing the wider Church, by drawing on the widest range of expertise from within the churches and beyond in: 

• expressing the Church's concern for the highest media standards
• considering the effects of the media on society
• acting as an input to the Church's submissions and discussions on media policy.
• keeping General Synod updated on key media policy issues.

The Network meets approximately three times a year in London, and its membership includes members of the General Synod and those professionally involved in the work of the media.

Secretariat provided by the Archbishops' Council's Communications Office. Email cofe.comms@churchofengland.org .