Change of Postal Address

We are changing the way we receive correspondence from our customers and other business partners. We are not moving office, we are just making changes to how we do things as we move towards a paperless office. This will allow us to respond more quickly, respond securely, save on paper and help save the planet.

Our new postal address is:

Housing Department, The Church of England Pensions Board, PO Box 2026, Pershore WR10 9BW

Do not worry if you have recently posted anything to us, we are still receiving mail at Great Smith Street whilst we move across to this new arrangement.

Should you have any queries or concerns, please do not hesitate to contact us on telephone 020 7898 1824 or by email at pbhcustomerservices@churchofengland.org   

How we help Clergy with Retirement Housing

We understand that retirement poses significant housing challenges for our clergy - above and beyond those that other pensioners may experience.

To help with this, we offer modest and affordable retirement housing to those who need our help, through the Church's Housing Assistance for the Retired Ministry (CHARM) Schemes.

We offer more than just 'bricks and mortar' - we provide a range of support to our customers to ensure a smooth and easy transition from active ministry to retirement.

Who we help

Our customers are:

  • Retired Clergy,
  • Deaconesses,
  • Licensed Lay and Church Workers,
  • Church Army Officers,
  • Spouses/Civil Partners, Widows and Widowers of Beneficiaries,
  • those with Non-Stipendiary Ministry Service,*
  • Brothers and Sisters from other Religious Orders,*
  • Non-Clergy who receive a pension from the us (Lay Pensioners),*

*Supported Housing only.

Our Housing types

We offer three types of housing:

> Shared Ownership - for those who cannot afford to buy on the open market but have enough savings to buy a 25% share of a property, with us purchasing the remaining share.  Customers find a home on the open market and we share the purchase.

> Rental - for those who don't have enough savings to buy a property through Shared Ownership. Customers choose from a portfolio properties that we already own within England and Wales.

> Supported Housing - for those looking to live semi-independently. Customers choose from seven Schemes in England.

Each option has its own eligibility criteria, including minimum type and length of service requirements.

More information can be found within Your Guide to Retirement Housing.

When and how to apply for help

If you are interested in Shared Ownership or Rental properties, we can help you make plans for your retirment housing up to five years before your anticipated retirement date.

The earlier you apply, the more chance you have of finding a property that suits you best.

Find out whether we can help you, here.

For more information call: 020 7898 1824