One of the hardest things about the housing system is that it’s confusing. Adeola Ogunade saw this first-hand working as a Housing Resettlement Officer with the probation service. She thought that she could do more to help people in this situation, so she got together a group of people – from her church and beyond – who also had experience with the housing system. She started the Hope4All housing surgery, providing free training and support on housing issues.