Use the form below to contact us or write to us at:
National Safeguarding Team
Great Smith Street
We understand reporting abuse may be very difficult and distressing to you and it may add to your hurt by our not being able to immediately assist you. Therefore here are the contact details of agencies that are available to assist either on a 24-hour basis or through specialist helplines and services:
Safe Spaces: an independent service supporting survivors of church-related abuse
Launched in September 2020, this service offers support to survivors of church-related abuse whether or not a report has been made. This independent service is run by the charity Victim Support and funded by the Church of England together with the Catholic Church in England and Wales and the Church in Wales. It is free to access via telephone, email or web-chat.
- Tel: 0300 303 1056 (answerphone available outside of opening times)
- Email: [email protected]
- WebChat - via the Safe Spaces website
- More information
- Past Cases Review 2 NSPCC helpline for Children and Adults: 0800 80 20 20
- NSPCC Child Protection Helpline: 0808 800 5000 (lines free and open 24 hours). Phone if you are worried about a child.
- Child-line: 0800 1111 (lines free and open 24 hours). Phone if you are a child or young person and are worried about anything.
- National Domestic Violence Helpline: 0808 2000 247 (lines free and open 24 hours). Phone if you are experiencing domestic abuse.
- Samaritans Helpline: 116 123 (open 24 hours). Phone if you feel you are struggling to cope and need someone to talk to.
- Action on Elder Abuse Helpline: 0808 808 8141 (free phone Monday to Friday 9-5pm)
- National Rape Crisis Helpline: 0808 802 9999 and is open every day from 12-2.30pm and 7-9.30pm.
- The Survivors Trust: 0808 801 0818 and is open Monday to Wednesday 10-7.30pm, Thursday 10-6pm and Friday 10-2pm.
Survivor Support Services
A list of organisations offering support to survivors is available to download here.
The National Safeguarding Team (NST) is working to increase the capacity and expertise of parishes, dioceses and other Church of England institutions to respond to safeguarding concerns and support victims and survivors. We are not able to offer either an emergency or 24-hour response but there are Safeguarding Advisors in every diocese and Safeguarding Officers in every parish. Details of the safeguarding team based in your diocese can be found via the relevant diocesan website. Take a look at the map of the dioceses and click on the diocese where you live. This will take you to the relevant website where there will be contact information.