Privacy and cookies

Church of England privacy and cookie policy 

This policy is effective from 10th November 2017

This policy will be updated on 25th May 2018 when the Data Protection Act 1998 will cease to have effect and will be automatically replaced by the new General Data Protection Regulation.

The Archbishops’ Council together with its representatives ("we") are committed to protecting and respecting privacy and complying with the Data Protection Act 1998.

This privacy policy tells you how we deal with your personal data and privacy when you use or supply information on the Church of England web site.

This privacy policy, together with our Terms of Website Use and Acceptable Use Policy (“terms of use”) and any other documents referred to, sets out the privacy obligations that we have in relation the personal data we may collect from you as a user of our sites (“you”) and personal data you may supply to us.

Please read the following carefully to understand our views and practices, and our and your obligations, regarding privacy and personal data and how we will treat it and how you should treat third parties personal data held.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is the Archbishops’ Council. We are located at Church House, Great Smith Street, London, SW1P 3AZ.

We are registered with the Information Commissioner, registration number Z6034304. Our nominated representative for the purpose of the Act is John Jackson.

Information we collect from you

We will collect and process the following data about you in the following ways:

  • Information you give us. This is information about you that you give us by registering for an account or filling in forms on our site www.churchofengland.org (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, participate in discussion boards or other social media functions on our site, surveys campaigns and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number.
  • Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with other Church of England bodies including The Archbishop of Canterbury and York, The Church Commissioners For England, The Church of England Pensions Board, Lambeth Palace Library, The National Society (Church of England and Church of Wales) for Promoting Education and the Church of England Central Services (collectively referred to in this policy as the “National Church Institutions” or “NCIs”). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Cookies
Our websites use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our sites.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you, where provided, to log onto the secure area of our websites.
  • Analytical/performance cookies. These allow us to recognise and count the number of users and to see how the users move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Name           Domain                           Description of purpose         

Google Analytics      Google.com                     Analytics

Crazy Egg                CrazyEgg.com                 Heatmapping analytics

Facebook Pixel         Facebook.com                Use of the Facebook Pixel tool

Agree to Cookies      churchofengland.org       The user has accepted use of cookies

Session Cookie        churchofengland.org        Improve site user experience

Uses made of the information

We use information held about you in the following ways:

Information you give to us. We will use this information:

  • to keep you informed about campaigns being run by the Church of England, church services in your area, our wedding, christening and funeral services;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about courses, and other events that we think may interest you.

Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Further processing or use of your information. If we use your personal data for a new purpose then we will provide you with a new notice explaining this new use prior to commencing the process and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Disclosure of your information

You agree that we have the right to share your personal information with the National Church Institutions. 

We will disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, other agreements; or to protect the rights, property, or safety of our users, or others.

Where we store your personal data
The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It will also be processed by staff operating outside the EEA who work for us or for one of our providers. This includes staff engaged in, among other things, the fulfilment of your requests for services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and in compliance with all relevant UK data protection legislation.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at [email protected].

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a statutory fee to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy and Cookie policy
Any changes we make to our privacy and cookie policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

Useful References

The Data Protection Act (1998)

The Information Commissioner’s Office

 

Last modified by the Church of England Digital Communications team on 10/11/17